Hire Periods. Our change over days are any weekday, we do not offer collections on weekends. Our minimum hire period is 3 days with the exception of High Season (July and August) where 7 nights is the minimum hire period.

Collection & Return. Our Camper collection times are between 2pm and 4pm on the first day of your hire. On arrival we will go through the final paperwork and give you full demonstration of the camper, its controls and its features, please allow up to an hour for this process. Our Camper return times are between 9.15am and 10.30am on the last day of your hire. On your return we will carry out a full vehicle inspection with you and complete the relevant off hire paperwork. It is vital that you arrive back to our base on time as the insurance may not cover you outside of the hire period, If you are unavoidably running late please keep us informed so we can do the relevant paperwork and keep you legal, there is a £35 per hour charge for this.

Payments & Deposits. A deposit payment of £150 (non refundable booking fee) must be paid at the time of making the booking, this will hold your chosen camper for the dates selected. This can be done by bank transfer, card payment or cheque, details will be emailed to you with the booking form. If your hire period is less than 6 weeks in advance then full payment will need to be made in full including any extras at the time of booking. 

The final balance due for hire and all Optional Extras needs to be made at least 6 weeks (42 days) before the hire commencement, we will send you an email highlighting the amount due a few days before to remind you.

A Security Deposit of £750 must also be paid 1 week before the hire commencement if paying by a bank transfer or if you wish to do a pre-authorised payment using a credit/debit card we can do that on the morning that you collect your hire camper. This covers any damage to the campers interior, insurance excess, driving fines or penalties and any cleaning surcharges. As long as the camper is returned from hire undamaged and clean your security deposit will be returned to you within 7 working days. For a full description of this please refer to our Terms and Conditions page.

Cancellation. If you should need to cancel your hire booking the following applies. Cancellations between the time of confirmed reservation and 6 Weeks (42 days) before the rental period will forfeit the full £150 deposit. Cancellations between 6 weeks (42 days) and 7 days of start of the rental period 50% of the hire charges will be returned. For cancellations less than 7 days before the hire period commences 100% of the hire charges will be forfeited. However should we be able to re-hire the camper to cover the canceled period we will refund you accordingly less the £150 booking fee. We do recommend that you take out a private holiday insurance policy to cover you for any cancellations. Should you wish to move your booking to another date please contact us and we will see what we can do.

Distance. We have a 150 miles per day mileage policy, this is averaged out over the hire period so  with a 7 day hire you will have 1050 miles included. Any   excess mileage will be charged at £15 per 100 miles. Our campers are not permitted to leave the UK mainland under any circumstances unless you have taken out out Euro Travel package and paid the extra charge.